Shipping policy

Shipping Costs

    • Calculated shipping costs.

Shipping costs  can be viewed in your shopping cart after entering the ship-to zip code.

Some restrictions may apply, always check the shipping on the cart page after entering the ship-to zip code.

Shipping Types

  • Brüdermaim partners with proven carriers that offer insurance and tracking, including: UPS, FedEx, and USPS. All shipment times are shown in business days (Monday through Friday, excluding weekends and holidays). Shipping times are subject to each carrier's daily cut-off time, and dependent upon warehouse turnaround.
    • Standard delivery: Available 1-5 business days (after shipping.)
    • 2-day delivery: Available 2 business days (after shipping.)
    • 1-day delivery: Available 1 business day (after shipping.)

Delivery, Cut-off, and Shipping Timeframes:

  • Our handling process ranges from 1 to 3 days, remember external influences may impact our ability to get your shipment processed as fast as possible.
  • Please be aware of the product's expected shipment time. This is when the item is expected to leave the warehouse

Shipping Destinations

  • We’ll happily send your products anywhere in the United States, with the exceptions of Alaska, Hawaii, Puerto Rico, and APO/FPO addresses.

Shipping and Order Confirmations

  • You will receive an email order confirmation after your order has been placed, and a second email when your order has been shipped. Tracking numbers will be provided when available.

If your product is damaged

  • If you notice damage while the carrier is on site, DO NOT take possession of the damaged product(s). Instead, take a picture of the damage, gather copies of the paperwork from the carrier (if possible), and refuse delivery. Next, contact our customer service team.
  • If you notice damage after delivery, be sure to notify us within 30 days of receiving the product, take pictures of the damage, and  contact our customer service team.

We will not be able to help with any complaints of damages, including visible or material defects, after the product has been installed or altered.